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2FA on the Toolbox

Published 21 Jan 2021

An extra level of login security has been implemented across the Employers Toolbox.

Two Factor Authentication (2FA) is now available to use on your account.

2FA provides a second level of authentication when signing in to your account. It requires you to verify a code sent to you via either text (SMS) or email after you have logged in using your existing username and password.

Logins can now optionally be switched to use 2FA if desired on an individual basis. It is purely a personal choice, not using 2FA is in no way detrimental to the security of your data on the platform, it simply further secures your login details in case someone else knows or can guess your login details.

To start using 2FA for your login do the following:

  1. Login to your account
  2. Click Settings, then 'Edit' next to Your Login

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  3. Choose your options;

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    Tick 'Use 2FA', select either email or SMS.

    With SMS selected you must complete your mobile number. This needs to be a valid (and working) NZ mobile phone. If you select email, 2FA codes will be sent to the email associated with your login. This email is displayed above on this page. To change your registered email you need to contact Employers Assistance.

    One option which may be useful to power users is the tick box 'Restrict 2FA to once daily'. This will limit the 2FA system to prompt users only once per calendar day for 2FA codes. This is to reduce the nuisance factor for people who use the system multiple times a day and want to use 2FA but get frustrated with 2FA codes each time they have to re login. With this option ticked you'll only be prompted for a 2FA code the first time on any given day.

    Once you have set your preference, click 'Save' and your 2FA setup will be tested. You will receive a 2FA code your chosen way. You need to enter it where prompted for your changes to take effect.

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To activate this service now click the Get Started button below. Any questions or issues with 2FA should be directed to